Name, email, phone number, business details, addresses, product/SKU data, order details, "Start Your Prep" form details, contact form messages, billing information, and service instructions.

IP address, browser & device details, website usage, cookies, analytics tracking, and behavioural data.

Courier partners (Royal Mail, Evri, DPD, UPS, Yodel, DHL), eCommerce platforms (Amazon, TikTok Shop, Shopify, eBay, Temu, Walmart), payment providers, warehouse software, and communication tools.

Receiving, inspection, labelling, packaging, storage, inventory tracking, order processing, shipping, and returns management.

Order updates, shipment notifications, inventory alerts, support messages, and service discussions.

When you connect to Amazon, Shopify, TikTok Shop, eBay, or others, we access only the data required for order fulfilment (customer name, address, order contents, SKU quantities).

Invoice generation, payment processing, tax compliance, and financial reporting.

Website performance, user behaviour, service optimisation, and traffic analysis.

Fraud prevention, compliance with government requests, and regulatory requirements.

Our warehouse is monitored 24/7 for safety, theft prevention, and compliance. Footage is stored securely and accessed only when necessary.

We use trusted, GDPR-compliant tools for inventory management, fulfilment, courier label creation, email notifications, billing, reporting, and IT security.

Some data may be accessed outside the UK due to global operations. All transfers follow UK GDPR-approved mechanisms to ensure full protection.

Encrypted databases, restricted staff access, secure servers, firewalls, anti-virus protection, audits, password-protected systems, and backup servers.

We keep information only as long as needed for service delivery, legal/tax purposes, and business record-keeping.

You may request deletion unless retention is legally required.

We send operational messages (updates, billing, service notices).

Marketing emails are sent only if you opt in, and you may unsubscribe at any time.

You have the right to access, correct, delete, restrict processing, object to certain uses, request data portability, and withdraw consent.

Our website uses cookies to improve user experience, personalise content, analyse traffic, and monitor performance.

You may disable cookies through your browser.

In the unlikely event of a breach:

We are not responsible for the privacy practices or content of external websites linked on our site.

Our services are not intended for individuals under 18. We do not knowingly collect children's information.

We do not sell or trade personal data. Data may be shared only with:

All partners follow strict privacy and confidentiality standards.

Your data is never used for activities unrelated to fulfilment, security, support, or legal compliance.